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Client Care Specialist

  • Job Location:Toronto
  • Job Type:Full Time
  • Wage Type:To be Discussed

Details

Greenrock Property Management understands that hiring the right Customer Service Specialist is a key part of maintaining and building their brand as a premier management firm.  Their goal is to find an exceptional person that can provide excellent customer service to their residents and work with their property management team to ensure that residents have a place where they feel part of a community.

This position is located on the Yonge subway line.  Working with the property management team, you will be responsible for supporting residents by providing exceptional customer relations and regular resident communications while maximizing profitability and maintaining quality standards.

Primary functions for this role include; effective marketing, efficient administration, correspondence writing, reporting, follow up on maintenance requests, and lease administration.

We are looking for someone with the following attributes:

  • Thrives (and has great comfort in) working within a diverse environment
  • 3 years' experience progressive experience in a multi-property site management office
  • The ability to communicate both in person and in writing
  • Detail orientated and well organized
  • Knowledge of applicable legislation including Residential Tenancies Act, Privacy Act and the Human Rights Code required.
  • Proficiency in Microsoft Excel and Word preferred, and knowledge of Internet, Email and Social Media
  • Working knowledge of Yardi Voyager and Yardi Maintenance Module is an asset
  • An applicable University Degree or College Certificate is an asset

What Greenrock can offer:

  • A company highly committed to family, their team, the environment, fun and philanthropy
  • A reputation as a company with high quality standards and a commitment to business excellence
  • A competitive salary and benefits including parking
  • The ability to work in an organization that has a keen focus on quality service and property maintenance, communications and resident relations

Greenrock is dedicated to building an organization that reflects the diversity of their residents, residents and the communities they serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity.

Note: Requests for accommodation, due to disability, can be made at any stage in the recruitment process. 

Please e-mail your resume to careers@greenrockpm.ca  referencing file "Client Care Specialist" in the subject line of your e-mail. We thank all applicants in advance for your interest, however because of time constraints only those under consideration will be contacted to move forward.

We thank all applicants in advance for your interest, however because of time constraints only those under consideration will be contacted to move forward.